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New Puppy Questions Answered: Your Complete Survival Guide

By Charlotte Bryan · 27 June 2026

Welcoming a new puppy into your Sunshine Coast home is a whirlwind of joy, sharp teeth, and very little sleep. It is completely normal to feel a bit overwhelmed during those first few weeks. Whether you are wondering why your puppy treats your ankles like a chew toy or how to get through the first night without constant crying, we have the answers. This guide covers the essentials of puppy care, behaviour, and training to help you build a lifelong bond based on trust and positive reinforcement.

Key takeaways

  • Prioritise sleep: Puppies need 18-20 hours of rest daily to prevent over-arousal and biting.
  • Positive reinforcement only: Build trust by rewarding good behaviour rather than punishing mistakes.
  • Socialise safely: Focus on positive exposures to new sounds and sights before the 16-week window closes.
  • Be consistent: Everyone in the household should use the same cues and rules to avoid confusing the puppy.
  • Sunshine Coast safety: Be vigilant about paralysis ticks and hot pavement during the summer months.

The First 24 Hours: How do I help my puppy settle?

The first day and night are often the most stressful for both you and your new arrival. Your puppy has just left their mother and siblings, so they may feel vulnerable and lonely. The goal for the first 24 hours is to keep things calm, predictable, and incredibly positive.

Set up a small 'puppy zone' using a playpen or a quiet corner of the room. This area should include their bed, some water, and a few safe toys. Introduce them to this space early in the day so it doesn't feel like a surprise when bedtime rolls around. Avoid throwing a 'welcome home' party with dozens of friends; let your puppy get to know your immediate family first.

For the first few nights, we recommend having the puppy sleep in your bedroom, either in a crate or a high-sided bed near your own. This provides them with the comfort of your scent and sound. If they wake up crying, a gentle hand nearby can often soothe them back to sleep. This isn't 'spoiling' them; it is providing the security they need to transition into their new life.

Toilet Training: How do I stop accidents in the house?

Toilet training is one of the most common hurdles for new owners. The secret to success isn't about punishment; it is about management and timing. Puppies have tiny bladders and very little muscle control, so you need to be their 'external clock'.

  • Take your puppy outside every 30 to 60 minutes during the day.
  • Always go out immediately after they wake up, after they eat, and after a play session.
  • Wait with them quietly. Avoid playing until they have finished their business.
  • As soon as they go, give them a tiny, delicious treat and lots of calm praise.

If an accident happens inside, simply clean it up with an enzymatic cleaner. These cleaners break down the proteins in urine so the puppy can't smell the 'toilet spot' later. Never scold your puppy or rub their nose in an accident. This only teaches them to be afraid of you, which often leads to them hiding behind the sofa to go to the toilet next time.

Puppy Biting: Why does my puppy keep nipping me?

Puppy biting is perfectly normal, but those needle-sharp teeth can hurt! Puppies explore the world with their mouths, and they use nipping as a way to engage in play. Because they don't have hands, their mouth is their primary tool for interaction. Our job is to teach them that human skin is very fragile.

When your puppy nips you, immediately stop the interaction. You can use a 'reverse timeout'—simply stand up and step over a baby gate or walk out of the room for 20 seconds. This teaches the puppy that biting makes the fun stop. When you return, offer them a soft toy or a long chew to redirect that energy.

Often, excessive biting is a sign that your puppy is overtired. Just like toddlers, puppies get 'cranky' when they need a nap. Puppies need between 18 and 20 hours of sleep a day. If your puppy is zooming around and biting uncontrollably, it might be time for some quiet time in their pen with a stuffed Kong to help them drift off.

Socialisation: When can my puppy go to the park?

There is often a conflict between veterinary advice regarding vaccinations and behavioural advice regarding socialisation. The 'critical socialisation window' closes around 14 to 16 weeks of age. This is the period where your puppy is most open to new experiences. If we wait until they are fully vaccinated (usually at 16 weeks) to leave the house, we miss this vital window.

Socialisation doesn't mean meeting every dog and person you see. In fact, that can lead to an over-stimulated or fearful adult dog. True socialisation is about exposure to different sights, sounds, and surfaces in a way that makes the puppy feel safe. You can carry your puppy in a sling or sit with them on a picnic rug at a local Sunshine Coast park to watch the world go by.

Avoid high-traffic areas like off-lead dog parks or busy beaches until your vet gives the all-clear. However, you should definitely attend a high-quality puppy school where the environment is controlled and cleaned. Our puppy school classes provide the perfect balance of safe play and essential life skills.

Health and Safety: Sunshine Coast Specifics

Living on the Sunshine Coast means we have a few extra things to consider for our puppies. Our warm climate and lush environment are beautiful, but they come with risks. Paralysis ticks are a major concern in our region, especially in areas with long grass or near bushland. Discuss a high-quality preventative with your vet as soon as you bring your puppy home.

Snake awareness is also vital. During the warmer months, snakes can be active in suburban backyards. Keep your grass short and clear away any piles of timber or debris where snakes might hide. When walking your puppy on a lead, stick to clear paths rather than long grass.

Finally, remember the heat. Puppies can overheat very quickly. Always check the temperature of the pavement with the back of your hand; if it is too hot for you to hold your hand there for five seconds, it is too hot for puppy paws. Plan your walks for the early morning or late evening when the ground is cool.

Training Foundations: Where do I start?

You don't need to wait to start training. From the moment your puppy walks through the door, they are learning. We focus on 'force-free' training, which means we use rewards like food, toys, and praise to encourage the behaviours we want to see. This builds a dog that wants to work with you, rather than one that obeys out of fear.

Start with the basics: their name, a 'sit', and 'look at me'. Keep sessions very short—just two or three minutes at a time. Puppies have the attention span of a gnat, so multiple short sessions throughout the day are much more effective than one long one. If you find yourself getting frustrated, take a break and try again later.

Enrolling in a professional puppy school or booking a private session is the best way to ensure you are on the right track. We can help you navigate the 'teenage' months ahead and ensure your puppy grows into a confident, calm adult dog. You can also look at our Puppy FAQs Hub for more specific tips on early obedience.

Frequently asked questions

How do I stop my puppy from crying at night?

Crying is usually a sign of fear or a need for the toilet. Ensure they have had a chance to go outside right before bed. Keep them close to you initially so they feel secure. You can also use a heartbeat toy or a warm (not hot) wheat pack wrapped in a towel to mimic the warmth of their littermates. Avoid letting them 'cry it out', as this can increase anxiety.

What is the best way to introduce my puppy to my cat?

Go very slowly! Use a baby gate to keep them separate initially. Let them sniff each other’s bedding to get used to the scent. When they eventually meet, keep the puppy on a lead and give the cat plenty of high places to escape to. Reward the puppy for staying calm and ignoring the cat. Never allow the puppy to chase the cat, as this can create a lifelong habit.

When should I start walking my puppy on a lead?

You can start practicing at home immediately! Put a soft collar or harness on for short periods and let them get used to the feeling. Attach the lead and let them drag it around (under supervision). Practice walking around your living room with treats before heading outside. This builds confidence without the distractions of the big wide world.

Should I crate train my puppy?

Crate training is a fantastic tool when done correctly and positively. It provides a 'den' where your puppy can feel safe and helps significantly with toilet training. The crate should never be used as a punishment. Introduce it slowly with lots of treats and comfortable bedding. Most puppies learn to love their crate as a quiet space for naps.

What should I feed my new puppy?

Ideally, start with whatever the breeder or rescue was feeding them to avoid an upset stomach. If you want to switch brands, do it gradually over 7 to 10 days. Choose a high-quality puppy-specific food that meets AAFCO standards. This ensures they get the right balance of calcium and phosphorus for growing bones. Always ensure fresh water is available, especially in our Queensland heat.

Train with Charlotte

If you want hands-on help with your puppy, Charlotte runs puppy school and group classes across the Sunshine Coast, online courses you can take anywhere, and private 1-on-1 sessions at your home or one of our halls. Not sure? Book a free discovery call.

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